What to Expect: Visiting the Health Center

On this page, you can find helpful information to prepare for your experience at Clay County Public Health Center.

  • Directions to the Health Center
  • Arriving at the Health Center
  • Sensory Accommodations
  • Language Interpretation
  • Health Care Bill of Rights

Directions to the Health Center

Clay County Public Health Center is located at 800 Haines Drive, Liberty, MO 64068. It is in the Oakwood Business Park off of Church Road, approximately one mile north of the Liberty-area Home Depot and one mile south of Pleasant Valley Baptist Church.

Need a ride? Click here for a list of transportation options

Arriving at the Health Center

When you arrive at Clay County Public Health Center's building, you can drive through any of the three entrances to the parking lot. Handicap parking is available in two different areas of the lot, both close to the front doors or walking pathways.

There is one main door that community members can enter through during operational hours. For updated hours, visit our Contact Us page.

Upon arrival in the lobby, please note the signs on the floor. They will point you in the right way to go! Common places visitors look for:

  • Door Directly to the Left: To visit Environmental Health (food, pool, on-site sewage, etc.), get food handler card, visit a member of administrative staff
  • Door Left, Ahead: Samuel U. Rodgers dental and primary care clinic check in
  • Ahead and to the Left: The Birth & Death Certificates Desk - proceed up to the desk without checking in
  • Ahead and to the Right: Digital kiosk to sign in for clinic services (immunizations, STI testing, TB testing, WIC). Once you've checked in, you can sit in the large waiting area to await your name being called by staff.
  • Directly to the Right: Restrooms, Conference Rooms 1 and 2, information kiosks, additional seating

Sensory Accommodations

Clay County Public Health Center has partnered with KultureCity® to enhance the ability to assist and accommodate visitors with sensory needs. Our goal is to provide an inclusive experience. We strive to raise awareness of the needs and challenges faced by individuals with sensory processing needs by supplying our staff with annual trainingSensory Inclusive_2025 and by offering the resources and accommodations below to our visitors.

  • KultureCity® Sensory Bags: These bags contain special KCVIP badges, feeling thermometer, fidget tools, and noise-canceling headphones. They are available for checkout (at no cost) at the main front desk.
  • Weighted Lap Pads: Available upon request (at no cost) at the main front desk.
  • Quiet Area: Located to the far right of the main doors, marked as a quiet area
  • Headphone Zone (Loud Areas): Located in the main lobby waiting area, marked as a headphone zone

Click here for photos and text describing how you can utilize these tools at the CCPHC building.

Language Interpretation

Everyone deserves to fully understand health information, in the language they feel most comfortable in. At our clinic, visitors who speak another language or need ASL interpretation, can indicate this need via a poster on the wall (look for the flags). Once staff understand what language you need, a video interpretation system will be provided. 

The Stratus Video and Audio Remote Interpreting system consists of a tablet on a rolling base that can be brought into clinic rooms during appointments or used at the front desks. Throughout the appointment or conversation, the tablet can be used to video chat with an interpreter. Forty languages are available for on-demand video chatting, including Spanish and American Sign Language. There are also interpreters for hundreds of other languages and dialects via phone call.

Nondiscrimination in Delivery of Services

It is policy of the Clay County Public Health Center to assure that no person will be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination for any services because of their race, color, national origin, religion, political affiliation, age, sex, pregnancy, disability, genetic information, sexual orientation or any other characteristic protected by law. No facility operated by the Clay County Public Health Center may be used to promote any discriminatory practice nor shall the Clay County Public Health Center become a party to any agreement which permits any discriminatory practice.

Clay County Public Health Center's commitment to comply with all applicable federal, state, and local nondiscrimination laws is hereby reaffirmed.

This policy shall be adhered to by all staff and contractors of the Clay County Public Health Center. Any questions or concerns should be directed to the Director of Public Health's office, Clay County Public Health Center, 800 Haines Drive, Liberty, MO 64068, (816) 595-4200.